At a time when companies are focused on growth -- and looking to their workforces to achieve that growth -- a major new study of employees worldwide offers disturbing news: just 14% of people are fully engaged on the job and willing to go the extra mile for their companies.

According to the study, the survey shows that there is a vast reserve of untapped "employee performance potential" that can drive better financial results -- if companies can successfully tap into this reserve.

The study shows that highly engaged workers believe they can and do contribute more directly to business results than do less engaged employees. For example:

• 84% of highly engaged employees believe they can positively impact the quality of their company’s products, compared with 31% of the disengaged.
• 72% of the highly engaged believe they can positively affect customer service, versus 27% of the disengaged.
• 68% of the highly engaged believe they can positively impact costs in their job or unit, versus 19% of the disengaged.

 
What are you doing to tap this latent employee performance potential?

How we do it. McKinley’s solution to employee engagement is to get the right players on the bus, get the wrong players off the bus and to get the right players in the right seats. We assess not only the new players coming on board but also the existing team to ensure that we have the right mix talent and the right fit to ensure collaboration. A final step is to the players in the right positions so their talents are being used appropriately and that all of your bases are covered in terms of service to your customers.