Employee Evaluation and Feedback – Performance Improvement
This session will provide the practical tips, tools and techniques on employee evaluation and feedback for performance improvement. This course will focus on learning how to listen using the elements of an effective conversation and feedback dialogue model such as being present, recognizing and working with interdependence, suspending judgment and inquiry – asking questions and reflection to gain insight. The skills learned will be applicable in formal review settling like annual performance reviews as well as in the moment feedback to effective service delivery.
Session Outcomes:
You will improve your ability in employee supervision and evaluation and how to:
• Understand and use the integral elements of communication
• Listen effectively and engage in crucial dialogue
• Know when, where and how to give targeted effective feedback
• Understand how best to communicate with all generations in the workforce
• Learn about effective tools and resources to fulfill your role and responsibilities effectively
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